For product codes beginning PH,PW,LWG,CHAM,WHIS,SW,WINE: The cut of is 2:30pm GMT Monday to Friday. All refunds will be made within 14 days of receiving the returned item. If you need your flowers delivered on the same day, Prestige Flowers deliver on the same day throughout the UK if you order before 3 pm, and only for £6.99. Prestige Flowers are a leading online retailer of flowers & gifts with an enviable reputation in the industry for quality & service backed by a 100% satisfaction guarantee policy. For items that are returned within the statutory cooling off period the consumer will bear the costs for the return of that item. Orders can be cancelled by emailing customer services 48 hours before the scheduled delivery date. Don't worry, Prestige Flowers won't let you down. If for whatever reason we deliver a bouquet not suitable for the occasion we will send out the correct bouquet to your recipient. Sending Gifts to Germany For next day delivery please ensure that your order is placed before 3pm. Sending Gifts to France - For next day delivery please ensure that your order is placed before 3pm. To gain an accurate representation of a bouquet it is preferred that a photograph is taken within 48 hours of receipt. For cancellation, please refer back to 1.1. We cannot always guarantee AM or PM delivery times, but are always willing to do our best to meet your time-of-day requests. We cannot guarantee a delivery date as delivery is executed via a third party, but will endeavour to deliver on your desired date as all flowers, except for hand delivered products, are dispatched the day before the intended delivery day using a 24 hour delivery service the day before your chosen date. Any email/telephone call received which may be considered offensive or abusive will not receive a reply and we may refer it to the appropriate authorities. Any further remedy will be discretionary. Can I get help placing my order? Our cut off for Monday delivery is 2pm on the Sunday before*(*exceptions) for UK next day delivered products. Balloons are dispatched before and on 7pm Monday to Friday and 2pm Sunday for Monday delivery. Shoddy service from prestige and royal mail. Orders will be made up with equal or greater value; this applies to our same day range. Due to the unique nature of these deliveries, we will gladly provide delivery to the reception desk or suitable equivalent. Such remote areas include the Channel Islands, The Isle of Man, Jersey, Shetland Islands, The further reaches of Scotland & Wales, The Isle of Skye and other islands around the UK. Home … This does not affect your statutory rights. Doing all we can to ensure a fresh bouquet is delivered to your recipient. There are 112196 customers that Prestige Flowers, rating them as excellent. Same day delivery can be chosen for all days except Sundays. Prestige Flowers are a leading online retailer of flowers & gifts with an enviable reputation in the industry for quality & service backed by a 100% satisfaction guarantee policy. We will always attempt to deliver your order or subscription request to the address that was entered on the order page. When you place an order or subscription requests with Prestige Gifting Ltd, either by telephone or via the website www.PrestigeFlowers.co.uk you are deemed to have read and understood the following terms and conditions. If and delivered goods are damaged/defective and we require the item back we will bear all delivery/collection costs. Sending Gifts to the Philippines - For next day delivery please ensure that your order is placed before 3pm. Our 100% satisfaction guarantee is not applicable to issues that are not directly under our control for example if a customer enters an incomplete or incorrect delivery address, if a delivery is refused by the recipient or business/Hospital, if multiple delivery attempts are made unsuccessfully, delays in transit, if we are awaiting missing information from the customer i.e. The size of the box is 7.5cm x 7.5cm and 4.5cm deep. It is the senders’ responsibility to inform the recipient of the delivery of a gift item; if perishables are left in a safe place at the discretion with the courier we are not liable thereafter for the safe receipt of the goods. Orders received after this point may not be despatched in time and may be sent the next day. 50% Off. If human error results in the omission of an 'add on' (such as a bear, box of chocolates, vase, bottle of wine, champagne or cake etc) we will refund the amount paid for the omitted 'add on' item only. About See All. Sending Gifts to Italy - For next day delivery please ensure that your order is placed before 4pm. Deliveries to the Balearic islands can take an additional day in transit. Please note that balloons are matched specifically to an occasion. Deliveries are usually made between 9am – 6pm. Sending Gifts to Singapore – For next day delivery please ensure that your order is placed before 1pm. There is a limit of 1 voucher redemption per order. Bought some flowers for the wife's 50th delivery date and time was confirmed, delivery date came and no flowers arrived, obviously the flowers needed to be there on the day not days later as I am away for the next 5 days so who knows when I'll receive my 50 pounds worth of dead flowers. Great web site, lovely variety of flowers to choose from.Easy to navigate and place orders. Delivery days are 7 days a week with except for Bank holidays. How do I change or cancel my order? Our cut off for Monday delivery is 2pm on the Sunday before*(*exceptions) for UK next day delivered products. Get Directions +44 1422 400466. Once we have received your cancellation request we will confirm this cancellation via email. Great Prices. Sunday deliveries are delivered by DPD via a tracked 24 service. The service is great when you have to contact customer services and couldn't be friendlier. If flowers are signed for, either at a house, hospital, hotel or reception, this will be proof that the order has been delivered successfully to your recipient. Vouchers used for purchases below this value will not be accepted and no sum will be deducted. Help us to help you! The cut off for Sunday delivery is Saturday 5:00pm. All bouquets are delivered with full care instructions provided. To specify a time for delivery or faster service, Please call 1-855-3737-455. From time to time things can go wrong and mistakes can happen which is saddening to us and we take it personally if our service hasn’t been anything but plain sailing. Orders or subscription request can be cancelled 24 hr prior to the specified delivery date by emailing enquiries@prestigeflowers.co.uk, stating your order number and reason for cancelling. Our 100% satisfaction guarantee only covers the aspects of our business that we have direct control over and does not cover the actions of third parties. In the rare instance human error leads to the wrong bouquet size being delivered, we will refund the difference between the size received and the size ordered only; we may award a voucher for future use. Sending Gifts to Sweden - For next day delivery ensure your order is placed before 12pm. 351 Elm St, Biddeford, ME 04005 . Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014.We have an incredible selection of vibrant and elegant hand tied bouquets. Orders are not guaranteed for same-day delivery during peak holiday periods (Mother's Day, Valentine's Day, December 22 - 24). For the use of vouchers only, there is a minimum order value of £20.00. The onus is on the customer to check that the information is correct. Enjoy active Prestige Flowers Voucher Codes & Offers are listed and 100% valid by Prestige Flowers stuff, now Prestige Flowers offer up to 10% off, 20% off, 25% Off , £10 Off , Free Delivery and extra discount, make sure to use the best one when you're shopping for Prestige Flowers, and we promise you will get the best low price on your orders. * The Mother's Day bundle stick balloon may vary in design but is guaranteed to be a Mother's Day themed balloon. At Prestige Flowers we deliver bouquets a year to every corner of the United Kingdom to delighted recipients and strive to give the best possible service and deliver the best & freshest bouquets expertly arranged by our team of florists. It's more than just delivering flowers, as cliché as it sounds they really deliver happiness. After a genuine mistake on my part re the address of the recipient ( incorrect post code), the original order was delayed by a couple of days and the flowers did not last. Our Add-on balloon, RRP £4.99 is a 4.5" inflated air balloon on a stick. 1,830 people follow this. Learn more about cookies. Please note that in some circumstances courier delivered products to Northern Ireland, Scotland, Islands and harder reach areas may take an additional working day in transit. We are not liable for delivery failure where incomplete or incorrect shipping has been provided, this includes incorrect post codes. Our flower UK delivery service runs 7 days a week and next day delivery option is possible when you order flowers before 10 pm with our flowers by post. Please note, once orders or subscription requests have been despatched we cannot cancel it due to the perishable nature of the product. Email Us. We are human after all but we really do try our best to get it right the first time, every time. Orders should be placed within 30 days of receiving your proofs. * The Valentine's bundle stick balloon may vary in design but is guaranteed to be a Valentine themed balloon. Occasional cakes are suitable for Vegetarians and are handmade. Vouchers may only be redeemed on the web at the checkout stage and cannot be redeemed over the telephone. Verified 13h ago. 1,725 people like this. * We are unable to deliver V codes on Saturday’s, Sundays, or Monday’s. Discover amazing deals that will save you money, only from Prestige Flowers. If there is some concern that the recipient may not be home, we will phone ahead and arrange a delivery time - this is by request only. If we cancel it as per your request, you will receive an automatic cancellation email. Do you agree with Prestige Flowers’s star rating? Prestige Flowers Cancellation Policy. For all changes please call the customer service team or email your request stating your order number or subscription package clearly. A gift shop e... See More. Next day delivery is not guaranteed as they are fulfilled by a third party courier. Balloons are subject to availability, colour and design may vary however we will always ensure that a suitable balloon is delivered with the order. We cannot cancel orders subscription requests during … Free items are a guarantee - you must notify us within 48 hours if your item is absent and we will send the free item out at the earliest available time. Some vouchers will have an expiration date. If for whatever reason the specific design ordered is not available, we will endeavour to send a balloon suitable for that occasion. Vouchers may be revoked or altered at any time at the company’s discretion. Check the voucher issue for further details as expired vouchers may not be honoured. All balloons are of equal value. If the order is to be delivered at the funeral directors, the name of the deceased must be provided along with the time and date for the funeral. The Cut off time for hamper and gift next day delivery varies per product. Please note, once orders or subscription requests have been despatched we cannot cancel it due to the perishable nature of the product. They aim to deal with all enquiries quickly and efficiently. Under the Licensing Act of 1964 (UK) and 1976 (Scotland) it is an offence for any person under 18 years to buy, or attempt to buy, alcoholic liquor. Flowers delivered with FREE chocolates. Sending Gifts to Spain - For next day delivery please ensure that your order is placed before 2pm. Very generous of Prestige flowers who offered to send another display. For all licensing and supplier information please contact our customer service centre. Prestige House Of Flowers - Order flowers for same day delivery to Biddeford, ME, 04005. If you do not receive this email you should contact customer services. Balloons are subject to availability, colour and design may vary however we will always ensure that a suitable balloon is delivered with the order. Changes to orders or subscription requests. Once orders have been dispatched, they cannot be cancelled. Sending Gifts to Australia - Due to the time difference same day delivery is not possible to Australia. I have used Prestige Flowers now 3 times in the last couple of months, and every time the flowers have always had amazing feedback. If we already designed and arranged your order as per your selection, it is not possible to cancel and have a refund. We can make a change to an order with reasonable notice and before dispatch; once an order or subscription request has been dispatched we cannot amend the order. We are not liable for instances where a delivery is refused for a hospital order. Halifax  Orders with balloons included and received after 7pm Monday to Friday for next day delivery may not be delivered the next working day but will be despatched the following day. Prestige Flowers has collected 122260 reviews with an average score of 4.61. (*exceptions) for UK next day delivered products Monday to Saturday (Mon to Sat deliveries via Royal Mail Tracked 24, DPD Next Day). 1.1 Cancelling your order. The promotion "Guaranteed Christmas Delivery or your Hamper is Free" is not applicable to harder reach areas such as Northern Ireland, Highland or Islands or harder reach rural areas in the UK. Copyright © 2021 - Prestige Gifting For hard to reach areas please contact customer services and provide us with additional information. Sending Gifts to Luxembourg - For next day delivery please ensure that your order is placed before 3pm. Please note with proper care and fresh water the longevity of your flowers will be increased. Our dedicated customer service team aim to provide you with the best possible customer experience. Whatever the problem maybe, we will strive to make you a happy customer again. It is also not applicable for incomplete or addressing errors nor is it applicable if the courier makes an attempted delivery before Christmas day and through no fault of their own they are unable to make a successful delivery. For orders placed Monday through Saturday before 11:00 am, we offer same day delivery in the Greater Toronto Area, ON, Canada. Peak holiday periods may have a different cut off time. Our cut off times are 3pm for same day delivered products and 10pm for Next Day*. a missing address line or inaccurate delivery information. Getting Social with Prestige Flowers . When should I place my order? The cut off for Sunday delivery is Saturday 5:00pm. In the case of an incorrect or incomplete address, resulting in a second delivery attempt, the customer may be billed for the second delivery. We endeavour to get every order right the first time, every time. Have used numerous times and have never been disappointed. You can call Prestige Flowers at phone number, write an email, fill out a contact form on their website www.prestigeflowers.co.uk, or write a letter to E Mill Dean Clough Mills Halifax, West Yorkshire, HX3 5AX, United Kingdom. Local: 207-282-6205 . Please note that cake icing designs are matched specifically to an occasion given at the time of ordering. Next day delivery is not guaranteed as they are fulfilled by a third party courier. During peak periods, if we miss the specified delivery date but still deliver the order you will not be entitled to a full refund.

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