On first look its well made and quite sleek. It’s three times the price of your competitors and the Yakima LockNLoad platform comes standard with a wind deflectors/fairing at almost half the price ! What was the case number that you received when you emailed our Customer Service team in November? Please bear in mind that with any alteration to the aerodynamics of you... Read more, Hi Kevin, i have had many roof mounted boxes over the years and yes there’s always some noise / buffeting especially in a crosswind. I initially tried it with the RCL legs, but even a slight cross wind made the car undriveable. I can hear the wind noise at 50km/h. If you have any further questions, please reach out to us at customerservice@rhinorack.com.au. I draw your attention to picture 4 on your own web site. If you have any further questions, please reach out to us at customerservice@rhinorack.com.au. Rhino Rack has a great 90-second video showing you how to deploy the awning…but even without the help of their video, deployment is pretty self-intuitive. We are sorry to hear of issues you have had with your Rhino-Rack Platform and Wind Fairing, we recommend you discuss this with the retailer you purchased it from to ensure you have the appropriate fit... Read more. Hi, I have just had a rhino pioneer platform with a backbone fitted to a Toyota FJ Cruiser. We are always looking to improve our products and your feedback is highly appreciated. The Rhino-Rack Sunseeker 2.5m Awning is a must-have for any great adventure. Still can’t driv... e the car until I work out how to tighten the sx legs on the rails. Come on Rhino Rack.....you can do better that this sub standard garbage and I note from checking online to see if others have the same issues that you and third party manufacturers are making after market wind deflectors in an effort to fix the problem. The Sunseeker should be able to mount onto just about any channel/slot style of roof rack with the included hardware. Known variously as Foxwing awnings, Hawkwing awnings, and Batwing Awnings, the Oztent Rhino Rack Foxwing Awning is the original ‘wing’ style awning – … Please bear in mind that with any alteration to the aerodynamics of you... r vehicles roof - some level of wind noise is to be expected. What’s the height of the awning when closed, please ? Good roof-rack, wind fairing doesn't fit properly with non-existing service from Rhino and A1. I purchased and had a pioneer rack professionally installed with the backbone on my Everest. The rack is in the way. The rack is good. Despite the additional weight of attached poles, magnets etc the Batwing uses the same nylon hinges as the Foxwing and they simply are not up to the task. The rack works well and appears to be of good quality. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Had a Rhino Pioneer platform fitted to my new Pajero Sport and am very happy so far. Also the backbone only uses one of the two from mounting holes so there's a stock hole that is just plugged up with silicone and a bolt. The rack is in the way. I would suggest to everyone to put complaints into ACCC if Rhino Rack doesn't come up with a solution soon that is free. however what takes place here is at a level that is fatiguing. I'm sorry to have to inform you that your message could not All of your favourite existing awning accessories including side walls, extension pieces and tents are still compatible, increasing your coverage even more. Rhino Rack Foxwing Awning by Oztent September 22, 2017 September 22, 2017 Reece Rheinbach 0 Comments awning , foxwing awning , hawkwing awning , vehicle awning This awning the the culmination of a collaboration between two 4×4 gear companies: Rhino Rack and Oztent. Not overly impressed. This channel has the feet in the middle if it so its not possible to slide the measurement strips in. Though they provide shelter, our artificial structures limit mind and body from straying too far from responsibility. So I ordered a wind fairing... the two outer brackets don’t fit so I made my own. This is be included with it since it causes that much noise but of course Rhino Rack will make you pay extra for it. We are always looking to improve our products and your feedback is highly appreciated. It stayed firm off-road on heavily corrugated roads. With 270 degrees of shade and 11m² of coverage, the Batwing is the perfect addition for any adventure. Once you’ve figured out exactly how you want to mount the awning, check to see if the Crossbar Brackets will conflict with any of your other roof-top accessories. Service has always been great. Made from a Polyethylene mesh cloth, the floor saver is cut to perfectly mirror the shape of your Batwing Awning. Hi Buick, we are sorry to hear of this experience. This awning (and most awnings that I know of) are not designed to fit under a roof rack. Anyway I can get a wind deflector? This is be included with it since it causes that much noise but of course Rhino Rack will make you pay extra for it. Free expert support on all Rhino Rack products. As soon as I got onto the motorway or doing 70Kms/hr+, all you can hear is constant wind noise between the roof and the platform. At least until someone starts reporting the wind deflector works? Even the installer commented that the kit didn’t include a rubber moulding to cover the front mounting bolts of the backbone rail system to the car roof which compared to factory, simply looks like a botched home install. We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Everest. Any ideas if that's the culprit of the whistle or might it be something else? Savour the great outdoors with the added benefit of UV50+ rating on your portable shade. Use coupon code "TRAIL4R10" and save 10% on windshield wiper blades from Scrubblade. Hi Kevin, I did call the retailer and the installer did double check all the bolts and installation was done correctly. Got my car back and had a look at the front end to my surprise and it had no cover and exposing bolts with silicone on it, and I was told rhino doesn’t have anything to cover that end bit. saw me getting around 13L per 100k's fully loaded, I now get 10L with the rhino on top. We understand you have bee... Read more. It will be interesting to see how Rhino Rack handle my complaint. What a shonky company. I would never have purchased it if I had read this page prior to buying. It's reasonable to expect a degree of development, and testing at this price point - the exposed mounting holes (and only utilising one) was not well executed and at highway speeds the wind noise is like a plane taking off. You can see the bolts and silicone. n ? No instructions at all on how I should tighten them. We are always looking to improve our products and your feedback is highly appreciated. Remove Frontrunner end-caps and slide in the 13mm Bolts into place at pre-planned locations. Im very disappointed with the new Pioneer and despite being more practical to load and secure onto the new design, the level of wind noise makes the platform feel like a test concept model rather than a product ready and fit for market release. new version of the RhinoRack Pioneer platform fitted 3months ago. As I wasn’t going to cut a hole the only option was to in...Read more, Hi there, Thanks for taking the time to give us some feedback, we really appreciate it. Hi there, Thanks for taking the time to give us some feedback, we really appreciate it. Just shut up and give me my money back Rhino Rack !!! This includes awning, awning brackets, vortex bars, x-tray, shovel mounts and shovel. Flexible plastic hinges are customary among other reputable brands (Rhino Rack, FrontRunner, ARB, etc.). I returned this to... the dealer on discovering it was the older pre 2020 version of the Pioneer with inferior tie down points. The fit and finish and strength of the new Pioneer platform is impressive, and it is significantly improved over prior model in terms of location and shape of the tie down points.. however, I have a similar issue to David with his Ranger. The engineering of these id all wrong. I’m now demanding my money back after just one day of having it fitted as well as the cost of installation and de installation to be fully reimbursed by Rhino Rack. I haven’t even had the rack on for 24 hours and I can’t wait to get it off. Unfortunately it's typical of the unhelpful customer service I've received from Rhino-rack. We are always looking to improve our products and your feedback is highly appreciated. For those considering lower-cost options, I would recommend the Adventure Kings Roof Rack. In your reply theres no mention the aerial issue. As soon as I got onto the motorway or doing 70Kms/hr+, all you can hear is constant wind noise between the roof and the platform. We are sorry to hear of issues you have had with your Rhino Rack Platform system. The all-new Rhino-Rack Batwing is packed with style and function, boasting features designed for aesthetic and easy use. Verified Purchase. How could anyone that doesn’t use a hearing aid put up with the wind noise from the Rhino Rack pioneer backbone system. So far my phone call to Rhino Rack and subsequent email to their warranty claims department with photo evidence to ask if this part which looks like it should have been supplied but was accidentally not supplied, has gone unanswered. You will save yourself some hassle and frustration by having a helping hand once it comes time to hoist up the awning and actually slip it onto the mounting bolts. I have photos timed stamped from when the issue occurred within the warranty period. Hello,I have tried numerous fixes including a wind fairing. It is making me consider selling it on and purchasing a set of double bars instead. It’s been two weeks since I’ve replied and it’s obviously just a major & common issue yet Rhino only replies recommending to contact the installer/retailer. They do not whistle and still look OK. 2 problems. I am not a string person. Thank you for the feedback - We are always looking to improve on our products to suit all our customers. All ok until I tried to tighten the Allen key screws. 5.0 out of 5 stars Great Product & Great Customer Service from Rhino Rack. 5.0 / 5 based on 1 customer reviews Ben (5.00) Published Friday, 24 January 2020. It weighs in at 40 pounds and is 6 feet 6 inches long when packed away in its storage cover. Photographer by trade, 4Runner for family adventures. So yes it is the correct fit but that does not fix the problem was the horrible wind noise. There is something seriously wrong here the noise is excessively loud and it starts at only 55kmh but at 100kmh its ridiculous in all weather conditions. Purchased the Pioneer backbone system for my jeep which requires holes drilled through the fibre glass roof, so you have to live with it forever, which I was happy to do. Thanks! A complete waste of money. First trip the noise was horrid and after speaking to someone about it they mentioned the rubber ruler looking things that i had forgotten to install on the underside of the vortex bars. I saw somewhere 3.5 inches but it looks bigger to me. This on the back of a complete balls up and poor advice from the store I bought it from who seem to have no idea what’s going on. Looking forward to getting the awning and other accessories attached and hitting the beach with the rods. My son purchased a Rhino Batwing awning for around $750. If you have any further questions please reach out to us at customerservice@rhinorack.com.au. I was going to purchase the Backbone Rhino platform for my Ranger but because of all these obviously terrible reviews I will not be doing so.I am sorry that all you people spent your hard earned on this badly designed product with clearly no help from Rhino administration to rectify there faulty product for you all.Thanks to you all for writing these reviews, so people like me can make informed decisions about products like this. Thanks. We are sorry to hear of issues you have had with your Rhino-Rack Platform and Wind Fairing on your Ford Everest. Raise up your lift gate and make sure the awning clears your lift gate. Unfortunately the effort was wasted as the fairing does nothing to reduce the noise. It is making me consider selling it on and purchasing a set of double bars instead. This is clearly a faulty product when fitted to a Ford Everest. Car Awning reviews from real customers. Hi, my rhino rack pioneer rack is now 4 years old and has started rattling quite a lot when i drive over small bumps. Companies can't alter or remove reviews from ProductReview.com.au. Due ... to the nature of the product, with any changes to the aerodynamics of your roof some level of wind noise will be experienced. Awnings have long enhanced the camping and off-roading experience. If you would prefer, please DM us via our Facebook... page https://www.facebook.com/rhinorack and our team can get in touch with you directly there. We are sorry to hear of issues you have had with your Rhino-Rack Pioneer and Backbone system. Reviewed in the United States on January 25, 2015. im not sure how the awning would sit afterwards, it may be little too close to your doors. I am going to have to reluctantly spend another silly amount for a strip of plastic with some bolts when it finally becomes available in the hope it makes my country drive a little more pleasant, otherwise i’ll be moving mine on at a huge waste of time and money and going back to bars. Metal will bend once the awning is blown by the wind This may seem rather casual, but if you are in the habit of loading and unloading your roof rack with accessories, you may need to plan the mount locations around what space you want available at a future time. This awning the the culmination of a collaboration between two 4×4 gear companies: Rhino Rack and Oztent. Hi Kevin, thank you for your reply. And Rhino, do not tell me to go back to the store and ask. And today we're gonna take a look at Rhino-Rack's Sunseeker Awning. How wrong I was! At 110 km/h on the highway you cannot hear other passengers in the vehicle speak. We recommend you discuss this with the retailer you purchased it from to ensure you have the approp... riate fit for your vehicle. The Batwing's easy-to-use design means it can be set up and packed away literally in minutes, this in itself gives the Batwing an edge over many of its competitors for some customers. If you’re looking for the largest vehicle awning possible, the Rhino Rack Batwing delivers with it’s huge Foxwing awning style. The EVO MTs are true rock tires. I was going to purchase the Backbone Rhino platform for my Ranger but because of all these obviously terrible reviews I will not be doing so. Did they even do any pre production testing in an effort to make it quiet ? Unfortunately it's typical of the unhelpful customer service I've received from Rhino-rack. If you are considering a Pioneer platform I can only urge you to not buy one until you have sat in your model vehicle with one fitted at a speed over say 80kmh on a freeway, believe me you will reconsider, at least to defer it until a deflector is released. I can say, im pretty certain that the mounting brackets would be able to be under-mount on the frontrunner rail. We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Everest. Thanks for taking the time to leave this feedback. However the ranger & the rack do not get along. So I ordered a wind fairing... the two outer brackets don’t fit so I made my own. I think not. The latest in new 4Runner parts, products and gear. however what takes place here is at a level that is fatiguing. Got my car back and had a look at the front end to my surprise and it had no cover and exposing bolts with silicone on it, and I was told rhino doesn’t have anything to cover that end bit.Drove home wind noise was noticeable as you go faster the wind noise got louder I called up ARB about the noise they said I can try buying a wind flaring for the platform. Your trust is our top concern. be delivered to one or more recipients. Should have been made of a non-rusting material. It does come with grommets its but there’s no indication as to what these are for? The Batwing Mesh Floor is an accessory to compliment your Batwing Awning. That’s called misrepresentation. How does it fair in the rain? This awning has been rated to UPF of 50 + meaning its perfect for those sunny days at the beach or in the bush. All have been a great addition to the vehicles. The Instructions were generic and not vehicle specific, however i did find more detailed ones on line at RR.Took ~1 hour to install, looks good and was relatively easy to fit.However driving to work today the Noise was unbearable. The wind noise on my Amarok Ultimate is driving me crazy. As p... Read more, Purchased and had the rhino platform a month ago and from Roof Rack & Tow Bar world at Artarmon. Rhino Rack - I've purchased many of your racks. It’s so disappointing as i’d been looking forward to more flexibility and now im kicking myself for not reading the reviews here first. The sliding bolts holding the rear C-bracket to the cross bars rust horribly. I got the left hand and 3 sides. Thankfully my supplier understanding. We are sorry to hear of issues you have had with your Rhino-Rack Platform, we recommend you discuss this with the retailer you purchased it from to ensure you have the appropriate fit for your vehicle... Read more. Lift up the entire awning and carefully place the Crossbar Brackets onto the 13mm Bolts and secure the Crossbar Brackets down 100%. Hi David, We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Ranger, we recommend you discuss this with the retailer you purchased it from to ensure you have the ap... propriate fit for your vehicle. Still can’t driv...Read more. If you have any further questions, please reach out to us at customerservice@rhinorack.com.au. Rhino Rack has a great 90-second video showing you how to deploy the awning…but even without the help of their video, deployment is pretty self-intuitive. No instructions at all on how I should tighten them. The Sunseeker 2.5m Awning is a must-have for any great adventure. So i switched to the backbone system, which provided some improvement in crosswinds but it is still worse than the old version when used without a wind fairing. Once you have the awning positioned exactly where you want it, use a 13mm wrench to reach under the awning and tighten down the T-Channel bolts. Every turn bump with multiple high pitch creaking, it driving me crazy. We are sorry to hear of issues you have had with your Rhino-Rack Platform and Backbone, we recommend you discuss this with the retailer you purchased it from to ensure you have the appropriate fit for... your vehicle. How could anyone that doesn’t use a hearing aid put up with the wind noise from the Rhino Rack pioneer backbone system.On my 2019 Ford Ranger Wildtrak at 60 kmph the wind noise is very noticeable, at 80 kmph it’s bloody awful and at 100 kmph it’s a joke and just unbearable and now I hate driving the car and the rack has to go !How the hell could Rhino Rack even offer this product to the market especially after advertising that the design has been carefully engineered for quiet operatio...Read more. This is in a 2019 Wildtrak which was previously very quiet on the road. Despite the additional weight of attached poles, magnets etc the Batwing uses the same nylon hinges as the Foxwing and they simply are not up to the task. The RhinoRack included brackets and hardware provides probably a dozen different types of installation configurations. I purchased and had fitted a Pioneer Tradie Platform from Roof Rack City in Adelaide. So I paid almost $2k for a platform that will cause daily noise. Steel Mesh Tray / Basket Outback 1600 x 1200 x 140mm. Unzip the bag, undo the velcro, unroll the awning, extend and lock the vertical legs, clip in the canopy bars, velcro the canvas to the bars…boom you’re all set up! I have only ever owned this Rhino Rack awning so I cannot really provide an honest comparison between other brands. I wanted to build one under my roof bars but the bag/cover seems to stand out. What was the case number that you received when you emailed our Customer Service team in November? It is made from a heavy duty, water and mould resistant material that has been tested and rated to UPF 50+, offering maximum sun protection. Makes you question the Research & Development and are these reviews are even taken onboard, obviously not. This is gonna be 55 square feet of coverage from the sun or protection from the rain. The platform does serve its purpose of lo...Read more, Hi David, We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Ranger, we recommend you discuss this with the retailer you purchased it from to ensure you have the ap... Read more, Hi Kevin, I did call the retailer and the installer did double check all the bolts and installation was done correctly.

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